RETURN POLICY

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Unless otherwise noted in the item description, you may return your purchase for a refund minus the round trip shipping charges within 30 days of receiving your item. Returns will be subject to an additional re-stocking fee that will not exceed 25% of the order. The shipping charges will be deducted from your refund if you paid in advance or you will receive a revised invoice for shipping charges once the items are returned to us.

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A return authorization number must be issued by A-1 Visual Systems prior to a product being returned.

RETURN ELIGIBILITY 

               

• Items must be in new/unused condition and in their original packaging in order to be returned

• No credit will be issued for improper use or customer damaged merchandise

• Items which are custom/made to order cannot be returned

• Returns on clearance items and items marked as “non-returnable” will not be accepted

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Cancellations or returns must be authorized in advance. Please call 800 423 3386 within 30 days of receiving your order and a Customer Service representative will assess the situation and if need be, issue a return authorization. Charges may apply on returns.