Quality Without Compromise



Unless otherwise noted in the item description, you may return your purchase for a refund minus the round trip shipping charges within 30 days of receiving your item. Returns will be subject to an additional re-stocking fee that will not exceed 25% of the order. The shipping charges will be deducted from your refund if you paid in advance or you will receive a revised invoice for shipping charges once the items are returned to us.

A return authorization number must be issued by A-1 Visual Systems prior to a product being returned.



  • Items must be in new/unused condition and in their original packaging in order to be returned

  • No credit will be issued for improper use or customer damaged merchandise

  • Items which are custom/made to order cannot be returned

  • Returns on clearance items and items marked as “non-returnable” will not be accepted

Cancellations or returns must be authorized in advance. Please call 800 423 3386 within 30 days of receiving your order and a Customer Service representative will assess the situation and if need be, issue a return authorization. Charges may apply on returns.